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Circular No. 13-026 - Meralco In Times of Calamity (Power Outage/Trouble)

Published on October 12, 2013Email To Friend    Print Version

Dear Fellow Members,

 

This Meralco urgent message shown below is for your ready reference.

 


ENRIQUE TANSIPEK

          Secretary

 

Dear Mr. Tansipek,


In case you experience Power Outage or Trouble to your establishments and/or offices and you cannot get through to our Call Center, you may email or send a text message to the following contact points
:

Redel M. Domingo
email address:
rmdomingo@meralco.com.ph
mobile number: 0908-8886741


Robert M. Nery
email address:
rmnery@meralco.com.ph
mobile number: 0920-9497692


We'll be the one to relay the info to our Call Center for the creation of Trouble Report but in order to ensure creation of report and quick relay to our emergency crew,  you should provide the following info:


Service ID Number (S.I.N.) of the affected Meralco Account::  <you'll see this in Meralco Bill/SOA)>
Landmark:   <this is a big help to our crew in locating the account>
Person to Contact : <full name>
Mobile Number:
Landline
Email Address:
Nature of Trouble : <e.g. no power, on & off power, one phase out, sparking wires, transformer exploded, etc.>


We can extend this assistance to the PIAP Officers & Members.  Please forward this email to them.

Best Regards.



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